Privacy Policy

At Sofia Karting, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and billing information.
• Booking and Activity Data: Information about bookings, event participation, and usage of our services.
• Device and Usage Information: Information about your device, browser, and IP address when accessing our website.
• Waiver and Consent Forms: Data you provide when signing a waiver or providing consent for specific activities.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process bookings and reservations.
• To communicate with you regarding your bookings, inquiries, and customer service requests.
• To send marketing materials (with your consent).
• To improve our website, services, and customer experience.
• To comply with legal requirements and safety regulations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers for the following reasons:

• Payment processors: To complete transactions securely.
• Service providers: Who help us manage our website, bookings, or marketing.
• Legal obligations: If required by law, such as responding to a subpoena, court order, or legal process.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete information.
• Request the deletion of your personal data, subject to legal or contractual obligations.
• Opt-out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

Our services are not intended for individuals under the age of 7, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 7, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the new policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us HERE

Email: kartingsport@abv.bg

Phone: +359 88 8860950